know the size
- 1. Select an existing ring that fits the desired finger.
- 2. Measure the internal diameter of the ring in mm.
- 3. Select the diameter below to determine your ring size.
Note: Replace all placeholders like
[Company Name], [X days], and contact info with your actual business details. This is a general template and not legal advice — please have it reviewed by a lawyer before publishing.
1) Eligibility for Returns
- Returns are accepted within [7/10/14 days] from the date of delivery.
- Products must be unused, unworn, and in original condition with all tags, invoices, certificates, and packaging intact.
- Any tampered, resized, or damaged items are not eligible.
2) Non-Returnable Items
- Customized or made-to-order jewellery.
- Engraved or resized items (unless defect in workmanship).
- Products missing original diamond/gemstone certificates.
- Used, damaged, or worn jewellery.
3) Return & Refund Process
- Contact us at [support email/phone/WhatsApp] within the return window with order details.
- Our team will verify eligibility and arrange pickup via our authorized logistics partner, or share return shipping instructions.
- Returned items undergo Quality Check (QC) at our facility.
- Once approved, refund will be processed to the original payment method within [5–10 business days].
4) Exchanges
Eligible items may be exchanged for another product of equal or higher value (price difference payable). Exchanges are subject to stock availability.
5) Return Shipping
Return shipping is [free / chargeable] depending on the case. Customers must ensure jewellery is securely packed and insured during transit.
6) Contact Us
For queries, return requests, or assistance:
[Company Name]Address: [Full Address]
Phone / WhatsApp: [phone]
Email: support@[domain].com
Working Hours: [Days and Time]